Taylor Swift fans are suing Ticketmaster for pre-selling the Eras Tour
A group of Taylor Swift fans have filed a lawsuit against Live Nation-owned Ticketmaster following last month’s drama surrounding the superstar’s Verified Fan pre-sale on the Eras Tour.
On Tuesday, November 15, demand exceeded supply during presale for the tour, Ticketing by living nationOwned by Ticketmaster and promoted by Live Nation’s rival AEG.
The lawsuit alleges that “millions of fans waited up to eight hours and were unable to purchase tickets due to insufficient ticket clearances.”
After the ensuing excitement following last month’s pre-sale, Ticketmaster announced that this was the case abort the general sale planned for Friday (November 18), citing “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet this demand”.
As reported through meetingIn the lawsuit, filed in California, plaintiffs accuse the ticket giant of “fraud, price fixing and antitrust violations.”
They also allege that “Ticketmaster intentionally and knowingly granted scalpers and bots access to the presale.”
They further allege that “Ticketmaster intentionally and knowingly planned a general sale of tickets, knowing that they would not have the quantity required for the sale.”
Plaintiffs are seeking civil damages of $2,500 for each violation “as proven at trial.”
Ticketmaster apologized to Swift and her fans in one blog post published last month, what was originally deletedand then re-released.
The platform noted in the post that over 3.5 million people had pre-registered for Taylor Swift tickets, which it said was “the largest registration in history.”
Ticketmaster also claimed that demand for tickets is so high that, based on the amount of traffic on its website, Taylor Swift “needed to do more 900 Stadium shows (nearly 20x the number of shows she does)”.
Above 2 million Tickets sold for Taylor Swift’s November 15 tour, “the most tickets ever sold for any artist in a single day,” according to Ticketmaster.
After the ticketing debacle, Amy Klobuchar, chair of the Senate Judiciary Subcommittee on Competition Policy, Antitrust and Consumer Rights, said, wrote a letter to Live Nation President and CEO Michael Rapino, who raises concerns about what she describes as “a lack of competition in the ticketing industry.”
Later in the month, Klobuchar and Mike Lee, also of the Senate Judiciary Subcommittee on Competition Policy, Antitrust and Consumer Rights, announced they plan to hold a hearing to “investigate” what they say is a “lack of competition in ticketing.” Industry”.
In a press release, they write that the hearing follows “significant service outages and delays on Ticketmaster’s website, which have made it impossible for fans to purchase concert tickets.”
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